The Future of Online Retail: Digital Customers’ Experience 2.0

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[Guest post by Daria Samokish] Every marketing or pricing manager has at least once seriously thought about online retail’s future. Over the last few years, digital experience has made an online store’s competitiveness highly dependent on a customer rather enterprise itself. Everybody is welcome to use a mobile app for barcode scanning, directly compare prices online, […]

A One-touch Game: Chat Bots in Online Retail

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[Guest post by Daria Samokish] Taking a part at last conference team-members of Competera received a fine question: “What will eventually happen with online retail business in late 2016 – early 2017 as a result of active IM bots development?”. Let us sort out this issue. The artificial intelligence representatives are treated like assistants in daily […]